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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yolonda Radford

April 18, 2024

5  out of  5 rating by Yolonda Radford
"When I called to speak with a former employee, Tammy offered to help and then provided me with excellent customer service. She talked me through the required process I needed for desired changes, step-by- step. With my many questions, she remained calm and professional. For persons whom I come in contact with and desire exceptional insurance service, I will definitely refer them to the State Farm office of Arnie Phipps (speak with Tammy)."
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Marisol Jimenez

April 17, 2024

5  out of  5 rating by Marisol Jimenez
"Customer service matter and you are the best Tammy and Alice thank you! not only for helping but also for being so nice."
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Andrea Boely

April 7, 2024

5  out of  5 rating by Andrea Boely
"Arnie and his team are always friendly and helpful. Arnie takes the time to explain different coverages to my husband and I and doesn't move on until he is satisfied that we fully understand our options. He is willing to discuss any questions we may have but also tells us (respectfully of course) when a particular option may not be in our best interests. Highly recommend this State Farm office due to the courtesy, professionalism, helpfulness, and service they provide on a consistent basis. Thank you!"
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March 8, 2024

5  out of  5 rating by G S
"Great State Farm office in Nashville! Employees are very prompt and courteous."
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Randy Fox

March 7, 2024

5  out of  5 rating by Randy Fox
"Thank you Alice for your help today. You were very responsive and easy to work with! Look forward to working with you again!"
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Sameh AlDulaimi

February 15, 2024

5  out of  5 rating by Sameh AlDulaimi
"I've been a costumer for this office since 2015, I moved two time times to a different cities but still doing my business with this office, I bought my house and cars and Used this office for insurance, they are the best i would give them more than 5 stars if I could. highly recommend dealing with them,"
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suzi blue

January 11, 2024

5  out of  5 rating by suzi blue
"I had the most wonderful experience with Alice at State Farm. I needed assistance w insuring my new car and she was quick to respond and thorough to get all the info I needed to get to her in an extremely timely manner. She was able to complete everything I needed same day. She made an unknown exchange to be nothing short of fantastic and easy and I look forward to working w her in the future!"
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Ian O'Dell

November 2, 2023

5  out of  5 rating by Ian O'Dell
"Outstanding support during our move to Tennessee, and a wonderful demeanor from everyone! The support made everything easy"
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Auroras Lights

October 5, 2023

5  out of  5 rating by Auroras Lights
"My mom works here and everyone I’ve talked to has been absolutely amazing and so helpful everytime I talk to them"
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October 3, 2023

5  out of  5 rating by L P
"Our agent Tammy is so helpful. She answered all my questions and helped me get the best rates possible for my teenage drivers! Thank you 😊"
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Michael Brower

September 19, 2023

5  out of  5 rating by Michael Brower
"Wonderful customer service."
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Kate Plieth

September 19, 2023

5  out of  5 rating by Kate Plieth
"Went over all my policies very kind and helpful"
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Kelsie Kinsley

August 4, 2023

5  out of  5 rating by Kelsie Kinsley
"I absolutely love Arnie Phipps and his office staff, especially Ginny Conrad. I've never experienced such great customer service from an insurance provider and their responsiveness is unmatched. I have been through many claims since using them, including a complicated post-tornado claim in 2020 and they have absolutely taken care of us. Appreciate them so much!"
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Jose Bonilla

July 17, 2023

1  out of  5 rating by Jose Bonilla
"Why they never answers the phone"
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Doug Marmie

July 13, 2023

5  out of  5 rating by Doug Marmie
"It is always a remarkable experience working with Arnie. He and his office are true professionals who work hard for their customers!"
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Alan Babiry

April 8, 2023

5  out of  5 rating by Alan Babiry
"Great agency with very friendly, professional people. Highly recommend Arnie Phipps for insurance."
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Annetta Churchwell

February 27, 2023

5  out of  5 rating by Annetta Churchwell
"Great customer support"
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Adam Alexander

January 31, 2023

5  out of  5 rating by Adam Alexander
"It is always a pleasure to work with Everyone at Arnie's office. THANKS!!!"
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Abhishek Goyal

December 13, 2022

5  out of  5 rating by Abhishek Goyal
"I have been with Arnie Phipps State Farm for over 10 years and have always been very impressed with their services and the help they have provided to me. Tammy Durham from their team has been awesome to work with, and help me understand and lower my premiums."
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marianne jankowski

December 6, 2022

5  out of  5 rating by marianne jankowski
"Ginny and Tammy go above and beyond to help insureds and non- insureds alike. We had an unresolved experience until we contacted their office. They explained the ramifications and expedited the missed opportunity to resolve it. They truly care about people, safety and follow through! We are totally satisfied and will gladly look them up for insurance at our renewal. We are grateful to have made the call to their wonderful office! 🥰♥️"
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Phil Clinard

November 30, 2022

5  out of  5 rating by Phil Clinard
"Great timely response"
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Shelby Jett

November 15, 2022

5  out of  5 rating by Shelby Jett
"They go out of their way to make sure you have everything you need and they make the process as easy as possible! Thank you!"
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Judith Marr

November 8, 2022

5  out of  5 rating by Judith Marr
"I received answers to all my questions regarding my policies. I received information on how to make changes to my Homer Owner Policy which was great as property values have gone up. I ask several questions and received excellent feedback."
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Roland Mahaffey

November 1, 2022

5  out of  5 rating by Roland Mahaffey
"In all the time my wife and I have lived in the Middle TN area (>10yrs), we’ve always had Arnie Phipps’ branch providing for our insurance needs. He and his staff are highly professional, polite, and truly know what they’re talking about. If you’re with State Farm, you need to be talking to Arnie. If you’re looking for a new insurance provider, then consider this your sign to look no further."
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Sharan Miles

October 21, 2022

5  out of  5 rating by Sharan Miles
"Excellent customer service and they care about helping you get the beat coverage and reasonable rates."