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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brenda Clark

Brenda Clark

November 5, 2024

5  out of  5
rating by Brenda Clark
"I came back to State Farm after being with Grange for auto and homeowners insurance Which they went up on price ridiculously high in the last year and I found out my home wasn’t even covered fully so I called Ernie at State Farm and I’m back in with them at a fraction of The price of what I was paying Grange immediately Made the necessary changes I have the same product and policy at a more reasonable price."
We responded:
"Welcome back to the State Farm family, Brenda! We appreciate you taking the time to share your positive insurance experience with us & look forward to serving you for many years to come!"
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Glenda Sullivan

October 28, 2024

5  out of  5
rating by Glenda Sullivan
"Bart Beasley was excellent. Very helpful and timely on all questions. She made the whole process of deciding what insurance to buy very easy. Would recommend working with Bart anytime"
We responded:
"Hi Glenda! Thank you for your wonderful insurance review! We’re thrilled to hear that Bart made your insurance process so easy and was able to assist you promptly. Your recommendation means a lot to us, and we appreciate your feedback. We look forward to helping you again in the future!"
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Edward Ludwig

October 17, 2024

5  out of  5
rating by Edward Ludwig
"Bart Beasley was wonderful. She was very polite she was great."
We responded:
"Thank you so much for the awesome insurance shout-out, Edward! This will make Bart's day!"
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Mary Leftrick

October 7, 2024

5  out of  5
rating by Mary Leftrick
"Bart saved me $40 a month on my auto insurance and even increased my coverage."
We responded:
"Hi Mary! That’s amazing! Saving $40 a month while getting better coverage is a win-win. Bart sounds like a real asset to have on your side. It’s great to hear about positive insurance experiences like yours—thank you for sharing!"
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Bobby Lea Stewart

October 2, 2024

5  out of  5
rating by Bobby Lea Stewart
"Mrs Melissa in the office ALWAYS makes everything so easy !!!! Thank you so much Melissa , again , your a life saver 💖"
We responded:
"Thank you for your kind words, Bobby! We're so glad to hear that Melissa has been such a tremendous help to you. She truly goes above and beyond for our State Farm family! If you ever need anything else, just let us know. Your appreciation means a lot! "
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Mirko Pintar

October 1, 2024

5  out of  5
rating by Mirko Pintar
"Thank you Alice for making my policy transfer so easy and the effort you put into searching the history of my policy. I’m with State Farm for over 33 years and tradition of good service is continuing."
We responded:
"Hi Mirko! Thank you for your wonderful feedback! We’re so glad to hear that Alice made your insurance policy transfer easy and was diligent in researching your policy history. Your loyalty to State Farm for over 33 years is truly appreciated, and we’re committed to continuing that tradition of excellent service. If you need anything else, feel free to reach out!"
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Taylor Ayule

September 27, 2024

5  out of  5
rating by Taylor Ayule
"Bart is a great representative. She is very friendly and kind and she always ask how she can help us. I am always satisfied with Bart and if we have any questions she tries to answer them or she tries to get us the help we need. A great and wonderful representative!"
We responded:
"Hi Taylor! Thank you for taking the time to share your positive insurance experience with us. Bart goes above & beyond for our State Farm family so your kind words will make her day!"
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Kailah Kempney

September 27, 2024

5  out of  5
rating by Kailah Kempney
"Super friendly and efficient! Melissa was the agent I worked with and 10/10, I would recommend her!"
We responded:
"Your 10/10 insurance review & recommendations mean the world to our team here at Arnie Phipps State Farm. Thank you so much, Kailah!"
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Jo Cantrell

September 23, 2024

5  out of  5
rating by Jo Cantrell
"Melissa provided excellent customer service. She was constantly updating me on my insurance."
We responded:
"Thanks for the kind words, Jo! We appreciate the insurance shout-out!"
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Darrell GANT

September 17, 2024

5  out of  5
rating by Darrell GANT
"ALICE WAS GREAT"
We responded:
"We appreciate the shout-out, Darrell! We will always be there for you and all of your insurance needs!"
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Glenn Rohrbach

September 14, 2024

5  out of  5
rating by Glenn Rohrbach
"Alice Doerr was extremely helpful, kind, and professional when making changes to my insurance plan. She ensured that I was getting discounts that I had been missing out on for auto insurance. Highly recommended. Thanks!"
We responded:
"Thank you so much for sharing your 5-star insurance review & recommendation with us, Glenn! "
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Patricia Cantrell

September 4, 2024

5  out of  5
rating by Patricia Cantrell
"This was the easiest I have ever gotten an insurance quote. Bart was courteous and professional she saved me a ton of money. I would recommend her to anyone. Thank you"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Bart made the process of getting an insurance quote so easy and efficient for you. It’s fantastic to know she was able to save you money while providing courteous and professional service. Your review means a lot to us."
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Judy Pelters

August 31, 2024

5  out of  5
rating by Judy Pelters
"Alice was very pleasant to work with. She answered my questions, and was able to help."
We responded:
"Thanks for the awesome insurance review, Judy!"
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Ryan Holding

August 31, 2024

5  out of  5
rating by Ryan Holding
"We use Arnie Phillps' team for both residential, auto, and commercial insurance they are wonderful and Alice has helped me through the commercial insurance in such detail that she was able to get us exactly what we needed and went out of her way to do it . Thanks so much guys!"
We responded:
"We appreciate you taking the time to share your kind words, Ryan! Thank you for the support!"
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Rose Alexander

August 30, 2024

5  out of  5
rating by Rose Alexander
"I absolutely love State Farm! Alice is always so helpful and kind definitely recommend talking to her."
We responded:
"Hi Rose! Your 5-star insurance review & recommendation mean the world to us so thank you for sharing!"
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Gavin McCrary

August 30, 2024

5  out of  5
rating by Gavin McCrary
"Alice has been such a delight to work with! Her professionalism and energy she brings is unmatched compared to anyone else that I've worked with in her field! 10/10 recommend working with her in the future."
We responded:
"Gavin, we appreciate the shout-out! We look forward to serving you and all of your insurance needs for many years to come!"
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A Google User

August 30, 2024

5  out of  5
rating by A Google User
"I just had the best experience with State Farm... thank you Alice Doerr."
We responded:
"So glad that you enjoyed your insurance experience with us, Damon! We look forward to serving you for many years to come!"
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Braelie Kempney

August 28, 2024

5  out of  5
rating by Braelie Kempney
"Melissa was great, she got right to the point and got me the coverage I needed. She was very efficient and professional. I didn’t feel the need to ask any questions once she was done explaining coverage options. I would definitely recommend! Thank you so much."
We responded:
"We appreciate the support, Braelie! Thank you so much for the insurance recommendations!"
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Michael Jordan

August 28, 2024

5  out of  5
rating by Michael Jordan
"Great job on the quote! Prompt service 👍"
We responded:
"Always here to help, Michael! Thank you so much for taking the time to share your positive insurance experience with us!"
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Joshua Vaughan

August 22, 2024

5  out of  5
rating by Joshua Vaughan
"Melissa was exceedingly wonderful and amazing customer service will be referred to friends"
We responded:
"Thank you so much for the 5-star insurance review, Joshua! "
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Dustin Hackney

August 21, 2024

5  out of  5
rating by Dustin Hackney
"Alice is great!! She got our insurance issues handed to her at the last hour that stuff needed to get done(someone left and she picked up the pieces) and our insurance coverage didn't lapse!!"
We responded:
"Thank you so much for your 5-star insurance review, Dustin! Your support means the world to us!"
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SUE SALDANA

August 21, 2024

5  out of  5
rating by SUE SALDANA
"We've had our home and vehicles insured through Arnie's agency for about 10 years. We've been pleased with the customer service thus far...if they don't have the answer to your question they do their research and respond timing. With that said, Alice hit it out of the park today, finding ways to help save us money without sacrificing coverage. Thanks for all you do!"
We responded:
"Don't thank us, thank you! I'm so happy to see that you had a positive insurance experience with us, Sue."
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Lindsay Russo

August 15, 2024

5  out of  5
rating by Lindsay Russo
"Arnie’s insurance office has always been my go-to. Their employees go above and beyond, and I always feel taken care of. Special shout out to Alice, she always makes sure I am in the loop and understand the policies."
We responded:
"Lindsay, thank you for the wonderful review! I am so happy my team is always there when you need them especially Alice! "
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Bethany

August 15, 2024

5  out of  5
rating by Bethany
"Melissa was so friendly and helpful and made the process of switching my insurance very easy. The office was very responsive (call answered right away, staff followed up when they said they would). Thank you for your help!"
We responded:
"Bethany, thank you for the kind feedback! I am thrilled Melissa was so helpful switching your insurance. We are always here when you need us! "
Profile photo of Didi Yoder

Didi Yoder

August 14, 2024

5  out of  5
rating by Didi Yoder
"Bart provided and has continued providing excellent service. She explained everything so I could understand in detail. This agency is outstanding. By the way quotes are very reasonable."
We responded:
"Didi, thank you for the awesome review! I am so happy Bart was so helpful and made sure you understood your coverage! "