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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ian O'Dell

November 2, 2023

5  out of  5 rating by Ian O'Dell
"Outstanding support during our move to Tennessee, and a wonderful demeanor from everyone! The support made everything easy"

Auroras Lights

October 5, 2023

5  out of  5 rating by Auroras Lights
"My mom works here and everyone I’ve talked to has been absolutely amazing and so helpful everytime I talk to them"


October 3, 2023

5  out of  5 rating by L P
"Our agent Tammy is so helpful. She answered all my questions and helped me get the best rates possible for my teenage drivers! Thank you 😊"

Michael Brower

September 19, 2023

5  out of  5 rating by Michael Brower
"Wonderful customer service."

Kate Plieth

September 19, 2023

5  out of  5 rating by Kate Plieth
"Went over all my policies very kind and helpful"

Kelsie Kinsley

August 4, 2023

5  out of  5 rating by Kelsie Kinsley
"I absolutely love Arnie Phipps and his office staff, especially Ginny Conrad. I've never experienced such great customer service from an insurance provider and their responsiveness is unmatched. I have been through many claims since using them, including a complicated post-tornado claim in 2020 and they have absolutely taken care of us. Appreciate them so much!"

Jose Bonilla

July 17, 2023

1  out of  5 rating by Jose Bonilla
"Why they never answers the phone"

Doug Marmie

July 13, 2023

5  out of  5 rating by Doug Marmie
"It is always a remarkable experience working with Arnie. He and his office are true professionals who work hard for their customers!"

Alan Babiry

April 8, 2023

5  out of  5 rating by Alan Babiry
"Great agency with very friendly, professional people. Highly recommend Arnie Phipps for insurance."

Annetta Churchwell

February 27, 2023

5  out of  5 rating by Annetta Churchwell
"Great customer support"

Adam Alexander

January 31, 2023

5  out of  5 rating by Adam Alexander
"It is always a pleasure to work with Everyone at Arnie's office. THANKS!!!"

Sameh AlDulaimi

January 18, 2023

5  out of  5 rating by Sameh AlDulaimi
"I've been a costumer for this office since 2015, I moved two time times to a different cities but still doing my business with this office, I bought my house and cars and Used this office for insurance, they are the best i would give them more than 5 stars if I could. highly recommend dealing with them,"

Abhishek Goyal

December 13, 2022

5  out of  5 rating by Abhishek Goyal
"I have been with Arnie Phipps State Farm for over 10 years and have always been very impressed with their services and the help they have provided to me. Tammy Durham from their team has been awesome to work with, and help me understand and lower my premiums."

marianne jankowski

December 6, 2022

5  out of  5 rating by marianne jankowski
"Ginny and Tammy go above and beyond to help insureds and non- insureds alike. We had an unresolved experience until we contacted their office. They explained the ramifications and expedited the missed opportunity to resolve it. They truly care about people, safety and follow through! We are totally satisfied and will gladly look them up for insurance at our renewal. We are grateful to have made the call to their wonderful office! 🥰♥️"

Phil Clinard

November 30, 2022

5  out of  5 rating by Phil Clinard
"Great timely response"

Shelby Jett

November 15, 2022

5  out of  5 rating by Shelby Jett
"They go out of their way to make sure you have everything you need and they make the process as easy as possible! Thank you!"

Judith Marr

November 8, 2022

5  out of  5 rating by Judith Marr
"I received answers to all my questions regarding my policies. I received information on how to make changes to my Homer Owner Policy which was great as property values have gone up. I ask several questions and received excellent feedback."

Roland Mahaffey

November 1, 2022

5  out of  5 rating by Roland Mahaffey
"In all the time my wife and I have lived in the Middle TN area (>10yrs), we’ve always had Arnie Phipps’ branch providing for our insurance needs. He and his staff are highly professional, polite, and truly know what they’re talking about. If you’re with State Farm, you need to be talking to Arnie. If you’re looking for a new insurance provider, then consider this your sign to look no further."

Sharan Miles

October 21, 2022

5  out of  5 rating by Sharan Miles
"Excellent customer service and they care about helping you get the beat coverage and reasonable rates."

Christopher Welbourne

October 14, 2022

5  out of  5 rating by Christopher Welbourne
"Friendly and helpful staff!"

Deborah Miller

September 22, 2022

1  out of  5 rating by Deborah Miller
"I didn't go there."

Clay Magness

September 2, 2022

5  out of  5 rating by Clay Magness
"Arnie and his staff provide prompt service and great honest advice on coverage."

Chris Cornelius

August 8, 2022

5  out of  5 rating by Chris Cornelius
"Arnie and staff were very helpful."

Sara Loftus-Ragsdale

August 4, 2022

5  out of  5 rating by Sara Loftus-Ragsdale
"Arnie and his team are AMAZING!!!"

Tracie Edens

August 4, 2022

5  out of  5 rating by Tracie Edens
"Arnie and his team are GREAT!!!!!"