State Farm® Insurance Agent Arnie Phipps
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mya Barragan
August 6, 2026
"This agency is the best!!! I’ve been looking for one in Nashville that is detail oriented and does what is best for me! Amazing team all around!"
Alayna Wyatt
August 6, 2026
"What an amazing agency! Arnie is a great agent who will work hard for what is best for you. They are always willing to help and be honest with you about what’s best for you and your family!!"
Omid Pa
July 24, 2026
"Raquel Galhardi, is so wonderful, She is a pro by all means.
She was in a matter of minutes without twisting things like other agents to get me the coverage that I want for my property ! I would highly recommend her for your insurance needs .. A+++"
Michael Mckinney
July 14, 2026
"So glad to be with State Farm Ins. Talking with Raquel was awesome. She was very professional and knowledgeable concerning this Auto Insurance company, as well as someone who has great customer service skills. If anyone needs Auto Insurance this is for sure the place to come to."
Derek Walker (Walker & Wood)
June 5, 2026
"Raquel did a great job getting my insurance switched to my new vehicle. She did it very promptly and communicated well"
"Thank you, Derek, for taking the time to leave us a review! I'm glad Raquel was able to assist you with switching your insurance so efficiently. We appreciate your feedback and are here if you need anything else!"
John Kelley
April 3, 2026
"The service here was unacceptable. The staff member I dealt with was rude, unprofessional, and seemed uninterested in helping. It really affected my overall experience, and I hope management addresses this. I went with another insurance provider because of this."
"Unfortunately, we're not able to find you in our database or any indication that we've ever talked to you. Our system tracks all calls, caller IDs and names of who calls in. It appears that you have left your review for the wrong business."
Antonio Carney
March 23, 2026
"Thank you Ginny for excellent customer service and for giving me a great quote and making the transition over to state farm easy for me"
Ben Starch
March 19, 2026
"Awful experience. Called in to bundle my home and auto because they said they could save me money. By the end of the call, the price changed 5 times and kept getting more and more expensive until it was almost double what they originally offered. When I asked how the price kept going up, they blamed it on their “system” when he clearly was just making mistake after mistake. If I didn’t say anything they definitely would’ve just submitted my policy without the proper coverages. I’d suggest literally any other office in Nashville, would put negative stars if possible, terrible experience."
"It appears that you have left your review for the wrong business. I don't have any men working for me. It couldn't have been us. We're also not able to find you in our database or any indication that we've ever talked to you. "
Ed Heidel
March 13, 2026
"Ginny Conrad was just wonderful and helped me through the whole process of getting Auto coverage for our vehicle. she is definitely well versed in all areas of Auto and home insurance. thanks so much"
Jarrett Devereaux
March 4, 2026
"Super easy to get a quote and get coverage set up. Raquel was friendly and transparent on the phone 🏆"
Thomas Wheeler
March 3, 2026
"Raquel was very friendly and helpful providing the vehicle insurance coverage confirmation!"
Terry Goodner
March 3, 2026
"Ginny was so helpful and polite."
Lesile Sharp-Daniel
February 26, 2026
"Ginny was absolutely amazing. She was very friendly and extremely helpful."
Evelyn Pennington
February 10, 2026
"Wanted handrail installed by March 14th but received letter today that they are cancelling my policy. It's not even March so why do I receive the letter today. No agent in office to speak with. Was advised to find other insurance. Never filed a claim. Why have they covered me for several years and this was never an issue!"
"So sorry for your frustration. We had contacted you on the TN handrail state law in November, 4 months before your renewal. My team had several calls to you. Sorry we can’t change TN state law on the handrails. We were trying to protect you from lawsuits. We see them on homes that have more than 3 steps with no handrails."
mohamed atrushy
February 9, 2026
"Very helpful"
Diego Castro
February 3, 2026
"Ginny was amazing in helping me with everything I needed. Highly recommend!"
Carlos Cabrera
December 9, 2025
"Ginny was tremendous. She was very professional and very thorough doing the research and recommending the best insurance policy. Will definitely stay with her and State Farn--not only for the savings but also for the tremendous service."
Esat Kinis
October 2, 2025
"I had a great experience with this insurance company. The staff was very helpful and professional, and they answered all my questions clearly. The claims process was fast and smooth. Highly recommended!"
"Thank you so much, Esat! We’re thrilled to hear you had such a positive experience with our team and that the claims process went smoothly. We truly appreciate your kind words and your recommendation!"
Garrett Fisher
June 17, 2025
"Great people to work with. By far the most reasonable pricing I could find for car and rental insurance in the Nashville area. Special shoutout to Raquel as she made the process seamless!"
"Thank you for the great review! We’re so glad to hear you found our pricing competitive and the experience seamless. Raquel will be thrilled to know she made such a positive impact. We truly appreciate your support and are here whenever you need us!"
Shauna Villapania
June 9, 2025
"Great customer service with very fast response times! We continue to work with Alex!"
"Hi Shauna! Thank you so much for the kind words! We’re thrilled to hear you’ve had a great insurance experience with us and that Alex has been able to support you so well. We truly appreciate your continued trust and look forward to working with you for years to come!"
Irene Hansen
June 9, 2025
"I need some assistance, texted my dilemma and heard back and this agent assisted me so there would be no interruption in my policy. I was so impressed and relieved. State Farm Insurace has had my back my whole adult life and you should try them out!"
"Thank you so much for your kind words, Irene! We’re so glad we could help resolve your situation quickly and ensure there was no interruption in your insurance coverage. It means a lot to hear that you’ve trusted State Farm throughout your life—we’re always here to have your back!"
Alex Pittard
June 6, 2025
"The best State Farm agency in town!"
"We appreciate the support, Alex! Thank you for sharing your positive insurance experience with us!"
Delores Oglesby
June 5, 2025
"Alex was very helpful and professional. He answered all my questions and even covered areas I hadn't considered. He made sure all my needs were met."
"Thank you for the wonderful review, Delores! We’re so happy to hear that Alex was able to help and go above and beyond to make sure everything was covered. We truly appreciate your trust and are always here for you & all of your insurance needs!"
Shane Wissink
May 8, 2025
"Worked with Alice regarding my auto insurance and really enjoyed my experience. She was very knowledgeable about the industry and helped me make a sound and educated decision about my insurance needs moving forward! Thanks Alice!"
"Thank you for the great feedback! We're so glad to hear that Alice provided a knowledgeable and positive experience while helping you with your auto insurance. We’ll be sure to pass along your kind words—she’ll really appreciate them! Let us know if you need anything else moving forward!"
josh laine
May 8, 2025
"I recently reached out with a few questions about insurance and Alice was super helpful in explaining everything clearly in regards to the questions I had! Alice took the time to make sure I understood all options that were available to me and showed how different options would benefit me the most. I appreciated her time and thoroughness."
"Thank you for sharing your experience! We're so glad to hear that Alice took the time to clearly explain your options and make sure you felt confident in your understanding. Her thoroughness and care truly make a difference—we’ll be sure to pass along your kind words!"